K
Kia CRM
Sales Call Center Complaints Service · P2
Admin
VS

Audit log

Sensitive reads and every export are logged — the compensating control for call center's read-all access
All · today Exports · 4 PII reads · 61 Logins · 38
Time User Action Detail IP
10:42:18
Sunita N.
Call Center
EXPORTLeads export · 150 rows · phone masked · filters: quality=HOT, showroom=Sonipat · columns: name, model, stage, followup10.2.4.18
10:38:55
Sunita N.
Call Center
READCustomer CUST-1187 · fields: phone, address, PAN10.2.4.18
10:31:07
A. Bedi
Sales Manager
EXPORTStock report · 62 rows · Excel · columns: VIN, model, status, age10.2.1.44
10:04:33
Arjun Rathi
KEC
UPDATEENQ-4821 · stage TD_COMPLETED → BOOKED · version 6→710.2.7.91
09:15:02
Farhan Q.
KEC
LOGINMFA verified · checked in 9:15 am10.2.7.88
08:58:41
Joseph T.
Call Center
READActivity log · ENQ-4836 · full call history10.2.4.22
Showing 6 of 214 entries today Retention: 7 years