Complaints
Log → categorize → route → resolve → close · first response 24 h · resolution 72 h (High)
Tickets
Open · 12
In progress · 5
Resolved · 31
CMP-2026-000123 · Pricing dispute
High · SLA 14 h left
Priya Sharma · Sales · quoted price changed at billing · assigned to you
CMP-2026-000121 · Delivery delay
High · SLA breached
R. Khanna · Sales · delivery postponed twice · SM+RM+SH alerted
CMP-2026-000119 · Paint defect
Medium · 4 d left
S. Bhandari · Vehicle · swirl marks on bonnet at delivery · in progress
CMP-2026-000117 · EMI issue
Medium · 6 d left
A. Deshmukh · Finance · EMI date mismatch with bank · awaiting bank response
CMP-2026-000112 · Staff behavior
Resolved · score 4/5
M. Gupta · Sales · closed 6 Aug by A. Bedi (SM)